About Us

Who We Are Malek is Saudi Arabia's leading online supermarket, operated by Pinnacle Investment, a company registered in the Kingdom of Saudi Arabia, Jeddah, under Commercial Registration No. (7054099077). We are dedicated to making everyday grocery shopping easier, faster, and more convenient for every household in the Kingdom. Through the Malek mobile application and website www.malekmarkets.com, we bring a wide selection of fresh grocery and food products directly to your door — all within minutes of placing your order. Our Mission Our mission is simple: to deliver fresh, high-quality products to every home in Saudi Arabia with speed, reliability, and care. We believe that accessing the groceries you need should never be a hassle — it should be as easy as a few taps on your phone. We are committed to continuously improving our platform, expanding our product range, and enhancing the overall shopping experience so that our customers always come first. Our Vision We envision a future where every family in Saudi Arabia has instant access to the products they need, delivered with trust and excellence. Malek aims to be the most loved and most trusted grocery platform in the Kingdom — a name synonymous with freshness, speed, and outstanding service. What We Offer Malek provides a comprehensive range of products and services designed to cover all your daily needs: Fresh Groceries: A wide selection of fresh fruits, vegetables, dairy products, meats, and bakery items sourced with quality in mind. Packaged & Pantry Items: Hundreds of packaged food products, household essentials, and pantry staples available at competitive prices. Beverages: A full range of drinks including water, juices, soft drinks, and hot beverages. Household Products: Cleaning supplies, personal care items, and other everyday household necessities. Express Delivery: Fast delivery to your door, targeting 15 minutes in eligible zones so you get what you need without the wait. Multiple Payment Options: Flexible payment methods including cash on delivery, Visa, Mastercard, mada, Apple Pay, Google Pay, Samsung Pay, and more. Our Values Customer First: Everything we do starts and ends with the customer. Your satisfaction is our highest priority, and we work every day to earn your trust. Quality: We are committed to offering only fresh, high-quality products that meet the expectations of our customers and comply with all applicable standards. Speed: Time matters. We invest in our operations and technology to ensure the fastest possible delivery times without compromising on accuracy. Transparency: We believe in honest communication with our customers — from pricing to policies — so that you always know what to expect. Community: As a Saudi company, we are proud to serve our local communities and contribute positively to the society and economy of the Kingdom. Innovation: We continuously invest in technology and processes to improve the way we serve you, making grocery shopping smarter and more seamless every day. Our Story Malek was founded with a clear vision: to solve the everyday challenge of grocery shopping for busy families and individuals across Saudi Arabia. We saw an opportunity to combine the convenience of technology with the reliability of a trusted local supermarket — and Malek was born. Starting from Jeddah, we built a platform that puts the customer's needs at the very center — fast delivery, a broad product selection, and a simple, enjoyable shopping experience. Since our launch, we have grown steadily, earning the trust of thousands of customers who rely on Malek every day for their grocery needs. We are proud of how far we have come, and we are even more excited about where we are going. Our journey to become Saudi Arabia's most loved grocery platform is still unfolding, and we invite you to be part of it.